Privacy Policy

Who we are

Our website address is: http://www.an-ex.co.uk

Purpose

The purpose of this policy is to outline how An-eX Analytical Services collects, uses, and shares personal information provided to the business, primarily through end user interaction with the Company website, www.an-ex.co.uk. It servces to ensure that we are compliant with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

Scope

This policy applies to all personal information provided to An-eX Analytical Services by end-users.

Responsibilities

It is the responsibility of the Data Compliance Officer to implement and maintain this Policy, ensuring alignment with current legislation.

 

It is the responsibility of all Company employees to ensure compliance with this Policy

Policy

Information we collect

We collect information you provide directly to us, including:

 

  • Contact information (name, email, phone number, company details)
  • Information submitted through contact forms or service enquiries
  • Communication records when you contact us
  • Technical information about your visit (IP address, browser type, pages visited)

How we use your information

We use your information to:

 

  • Respond to your enquiries, providing information about our services
  • Communicate about our services and your projects
  • Improve our website and services
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or share your personal information with third parties except:

 

  • With your explicit consent
  • To provide requested services (e.g. shipping samples)
  • When required by law or legal process
  • To protect our rights and safety

Data Security

We implement appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure and destruction

Cookies

Our website may use cookies to enhance your browsing experience and analyse website traffic

 

You can control cookie preferences through your browser settings

Your Rights

You have the right to:

 

  • Access your personal information
  • Request corrections to your data
  • Request deletion of your information
  • Opt out of marketing communications

Should you wish to exercise any of these rights, please use the details provided in the ‘Contact Us’ section below

Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website.

Contact us

For questions about this Privacy Policy or your personal information, please contact us at:

 

Email: contact_us@an-ex.co.uk

Phone: +44(0)29 20 361234

Address: An-eX Analytical Services Ltd, 14/16 CBTC2, Capital Business Park, Cardiff, CF3 2PX